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Discussion Starter · #1 ·
Sorry for rant. Any reactions to this? (I expect some).
I took my son's car in for MoT yesterday and while waiting I was looking at the list of things covered in the garage's various service options. Since an experience with a garage who did work on my first car a TR2, see later) I have been very wary of letting garages do anything with my cars.
Looking at this service action sheet set me wondering just why having a 'full service history' can command more money on a sale.
Essentially the only thing they actually repair/replace, even on their top service, is the oil and filter. All the other 100 points are things like....'check washer bottle contents and refill as necessary....examine wiper blades and replace where necessary......road test the vehicle....
Surely most people are regularly doing a lot of so-called servicing themselves as they run their cars. Checking oil and coolant levels, calling at the air to check tyre pressures (and look at tyres as well),,,,,,,
So really as I see it servicing to many people is just doing a few jobs that are unpleasant or awkward (involving going underneath etc.). Safety is extremely important of course, but if something's going to fail there is nearly always some considerable warning that a driver would detect.
For example: examining wiper blades = yes sir, we put on a new arm, £12 please (new blade = 2 for £1 with 10 minutes to fit, and that's if it really needs one). Yes sir, we use high quality oils and filters. Oh yes, profit means buying cheap and selling dear so surely some garages use cheap stuff. How do you know what they've used?
I could go on - like examining brake system and checking pad thicknesses. With most alloys today (open design) if you can't peer in and see the pad thickness for yourself then frankly you should get down to the opticians.
Car taken for test drive = who's turn is it to have a burn-up?
Worst examples for me? First car, sticking rear drum brake, garage fix it and I pick car up Friday lunchtime in time to go home for weekend. Distance = 100 miles. Half way home, brake pedal sinks to floor. Luckily no problem but had to get fluid and fill up from time to time until I went back to garage. They had put the piston seal in back-to-front so each time you pressed the brake pedal you pumped out fluid. That was 35 years ago - had I not been on the open road and in today's level of traffic I would probably not been so lucky.
Two occasions when I have bought cars with fsh only to find sump nut done up so tight and damaged so badly that I was lucky to ever get it out. Oh, yes, and a distributor put back in with the drive out by two teeth on the drive so timing was dreadfull.
I'm out of breath. Still, reason to be up early is that I'm off to look at a Saab and I've got to catch a coach early this morning.
 

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as i am employed in the motor trade you would be surprised by the amount of people who havent got clue how to carry out any of the tasks you have mentioned.

many a time people phone up for advise after realising they have filled up the brake fluid resevior with power steering fluid or screen wash, or any other number of combinations.

i agree entirly that some garages have zero compitance in carrying out basic tasks on peoples pride and joy. but there are some of us out there who take care and consideration for other peoples cars, and are more than capable of carryiny out good servicing and repiars.

its a case of finding a garage or mechanic you know you can trust.
 

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With most alloys today (open design) if you can't peer in and see the pad thickness for yourself then frankly you should get down to the opticians.[/b]
Theres your answer then Quarryeff. Forget the garages and us the opticians!!

Seriously though, the previous postrs here are right but they havent, to my mind, actually answered your question.
How does a fulls service command more money on a sale.[/b]
To my mind it shouldnt. OK so the safety check should be done but that is because the car must be road worthy on sale. Still, many purchasers want to feel like their (new to them) used car is new. And the garages are content to charge for work done. ( sorry if I offend those of you in the trade with his generalisation).

I bought a 90 sri cavalier at 1yr old. I told the guy I didnt want a warranty or service, just as it came into his garage - from England as it happens. 35000 miles on the clock then and the valves fell out at 194000. never serviced by anyone other than me and driven pretty hard.

Total repiars:-
wiper mechanism below the panel at the botom of windscreen
front o/s caliper (caused by me puncturing the piston seal)
Front n/s cv joint.

So I agree. no need for service by garage and mileage is much less a put off then it used to be. (sorry to use the words v*uxh*ll and C*v*lier in this thread).
 

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Lets face it, most of the people here are quite enthusiastic about their cars and have in their time developed a good mechanical understanding because of that. My car is under warrenty despite it's 175,000 miles and I have to get it serviced professionally to maintain the warrenty cover. To be honest, I'd prefer to do it all myself much as I trust the dealer(Trent Saab) implicitly, simply because I've been fixing my own cars for 16 years now. To be honest though, timely oil and filter changes are the lifeblood of any car and if this has been done then it is a good indication that general care has been taken. I find the "broken wiper blade" scenario a little patronising personally but also a sign that attention to detail is being taken. Depends what you pay and how much you know. Personally at the mileage I have, I'm happy to pay a lot for a general service as if the auto box goes bang one day, I'll get it fixed on warrenty. I also had a '97 mondeo up to a year ago as a company car and the ABS module went bang twice out of warrenty at a cost of £700 each time despite regular servicing at the company expense...you pays yer money......
 

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i must agree with q.f. but today i replaced worn drive belt/alternator,p/steering/w.pump etc.cause it was rotting, and no charge light was showing on dash.now i find it is prob.brushes in alt.that need changed,and i cant be buggered to do it,my hands are still [expletive deleted] from changing belt,but tomorrow....guess what i am doing/i wish i could afford to let saab do it but i cant, as a lot of punters on this site will empathise.
 

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Ha. Sorry about the spelling old boy. Im still running on the laptop coz the PC is
F%&ked and the keyboard on this is playing up. cursor keeps jumping around so all the words get mixed up as I type. other keys decide for themselves if theyre going to work and if so, when! (bit like me really).

Youve been quiet lately. Been on your Hols??
 

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Discussion Starter · #11 ·
Some will cry, some will laugh..............
You will see the last line in my original line about going to collect a (1989 900 16V Aero 2 door in fact).
It's a dog!!!
I'm gonna have to teach it some new tricks, like how to boost above 0.000001 yellow.
 

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some of us are enthusiastic but rank amateurs when it gets to the complex bits like turbos, changing head gaskets etc. some of us don't have the equipment to do it even if we had the skills. some of us would rather find a good garage from fellow enthusiasts and trust our judgement thereafter. "john" recommended alresford motor services in response to a query i posted and "FrankS" recommended SS motors in southampton. as i have some friends on the way to arlesford they got tried out and were very helpful, very knowledgeable, put in the oil i took them and used a proper saab filter. they told me what the car needed, the various options, their advice and left me to make an informed judgement. no pressure, no bull, no stainless steel receptionists or manicured plants. will i use them again....er, yes, i am booked in this weekend for replacement bushes!

so, i suppose my point is that i have a 12 year old car with a fsh but that is no substitute for expert knowledge. if you haven't got it yourself, seek it out with helpful advice from your friendly bulletin board and trust your judgement thereafter. also, if there are any nasties discovered when the car is dismantled, the chances are i would be totally tonto-ed whereas a decent garage would just get on with it.
 

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Re: Antony B:
>>Personally at the mileage I have, I'm happy to pay a lot for a general service as if the auto box goes bang one day, I'll get it fixed on warrenty.

Yes... but only if for 'mechanical failure' not for where and tear - unless the garage that does the repair falsely claims for mechanical failure. On a car with 175k miles, I would seriously like to see a successful claim which wasn't dismissed as 'mechanical failure'.. never-the-less I wish you the best of luck in the event of a gearbox failure, etc on your warrantied Saab!

NB: Warranties only cover mechanical 'failure' not wear and tear.. check the smallprint.
 

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Discussion Starter · #17 ·
Glad not you. I didn't really think n e 1 from here would pull such a trick.
Still, car is nice, very rare. Just needs tidying (aren't some people scruffy?) and a new clutch. Clutch specialists charge just under £200 all inc. around here.
 

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I have only ben paying for other people to service my cars for the last 4years, being such a young pup i couldn't afford it on my first two piles of £$^& (Opel Manta, MG Meastro....STOP LAUGHING! ;-).

I had my Carlton GSI serviced at Burnham Vauxhall in Slough, this is the main dealer for the Thames Valley.
Over the four years of regular servicing they; charged for an air filter that wasn't changed, charged for a fuel filter that wasn't changed, NEVER adjusted the handbrake and worst of all;
cross threaded the oil drain plug thereby wrecking the sump and plug, the cost of what amounts to nothing more than a bolted on metal washing up bowl was....£350.
Luckily i screamed blue murder because they were the only people to have touched it, they rethreaded the hole and had to use a larger drain plug and absorbed MOST of the cost.

I have yet to see how a Saab dealer or specialist measures up but my initial experiences (they reprogrammed my alarm) are good.

Skiddins
 
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