[saprolith]

I have just had two blindingly good quotes for the Vert and the Sportwagon from AXA . Both are about due and with a further £28 Quidco cashback on each policy they are almost 50% the price of the existing insurer Privilege who as been very well priced for the last two years for a couple in their 40's.

I can actually insure both cars for less than the renewal on the Vert alone with policies which are almost identical, all declarations made, extras, business use and a single claim declared.

AXA are a big company but the 'net reviews are generally poor (unhappy people shout the loudest I know) has anyone here dealt with them when it came to claim time ? The last thing I want is a bump then an insurer who plays hardball.

 

[carmadone]

Never dealt with Axa but admit I always go with the cheapest quote. In 30 years driving I have had one claim (last year) and that went very slowly - the accident was in March and although now sorted, I am still waiting for the cheque to refund my excess. I was with Esure but it was the other guys insurers who refused to play ball and Esure ended up serving him with a court summons. One he got this his insurers came back straight away with the offer to pay up. So all in all, I'll keep going with the cheapest quote and cross the "claim" bridge when I come to it. Once in 30 years makes it worthwhile! I'm touching wood like mad now ...

I guess the morale of the tale is, no matter how good your insurer, there are usually two insurers involved in a claim (unless a single vehicle incident) and the other guy can cause a lot of problems too.