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  1. Saab 9-3 Sedan/Combi/TurboX/AWD(2003+)/Conv(2004+)
    How about this! Owned 05 9-3 tdi Vector Sport just over one year. A few problems. EGR Valve gone, particulate filter blocked (£1200!), Oil leak (gearbox out to fix). alternator gone (anyone could have that), puncture (locking wheelnut key made out of cheese - had to get tow truck), EGR valve...
  2. Saab News
    Saab History site sponsor, Garry Small Saab of Portland, Oregon has recently received a wonderful letter from one of their new customers where he praises them for their truly excellent “Saab Service” and customer service experience. It sounds like this place is the right Saab dealership to go...
  3. Saab News
    There’s been a number of Saab dealership closures in the US in the last few months, and recently we heard that GM plans to create/encourage a whole bunch of merged Saab/Cadillac/Hummer dealerships in the United States. This has naturally caused some concern for Saab owners around the traps and...
  4. Classic Saab 9-3/GM900 (1994 - 2002)/Conv ( -2003)
    After reading about the DI problems and seeing the chance for new one for free :grin: I gave the local dealer a call. They needed to know the 7 digit number off the sticker. He told me that if the number starts with a D (eg. D123456) It may be affected, All others are ok. Mine starts with a G...
  5. Saab News
    The backstory is here. The update is that I figured it was best to tell the Subaru rep who I was, and that I wouldn’t be driving the car as a prospective customer at all, but rather using it for evaluation and comparative purposes. I didn’t want to accept the offer under false pretences...
  6. Saab News
    How about this for a stark contrast to the difficult experience Tony R had with Saab Oz in getting a delivery date for his 2008 Saab 9-3. Part 1 - I rake Subaru over the coals for what I (still) believe to a deceptive advertisement placed in a magazine here in Australia. Part 2 - Subaru...
  7. Saab News
    I’ve told the story about my brother-in-law here before, but some of you who are new around here may not have heard it yet. He used to work for a Porsche dealership in Vancouver. He was the service manager there and he used to get all sorts of crazy service complaints. My favourite is the...
  8. Classic Saab 9-5 (1997 - 2009)
    Hi again. After having an oil change and a fog light from the local main dealership (Concept Saab, Sutton Coldfield) they have sent me a loyalty card thing. Needing a 114K service very soon I gave them a ring. It works out at exactly the same cost as the local, and excellent indie (WMSS). So I...
  9. Saab News
    Photo Credit: Saab Aircraft <blockquote> Saab welcomes Estonian Airlines as new Saab 340 customer Estonian Airlines, the national carrier of the Republic of Estonia and part of the SAS Group, has signed a contract with Saab Aircraft Leasing for the lease of two Saab 340s. The aircraft will...
  10. Help, Advice, Saabs and Motoring
    Problem with my 9-3 Sat Nav system Car obtained in Germany through IDS, given 3rd year guarantee. Standard is 2 years System packs up before end of 3rd year, dealers don't want to know because the record of the 3rd year is not there, only on the sales invoice. Does anyone have the address...
  11. Saab News
    Photo Credit: Saab Automobile AB This just in from Saab Automobile. <blockquote> SAAB CUSTOMER APPRECIATION PROGRAM . . . Saab Automobile USA is annoucing that the loyalty of current Saab owners and lessees will be awarded through February 2007 with the Saab Customer Appreciation Program...
  12. Saab Recommendations
    Just a quick public thank you to the service desk guys at Western Saab in Glasgow. They have really pulled out all the stops with the recent faults which have come up out of warranty on on MY03 9-5 3.0 TiD. I am happy to trade in to a new 9-3 knowing that the excellent service I've received...
  13. Help, Advice, Saabs and Motoring
    GM tops customer loyalty list for 2004 Publication: Detroit Free Press Date: January 19, 2005 Abstract: General Motors Corp. had the most return customers of all U.S. automakers in the 2004 model year, according to an annual survey of customer loyalty. It was the fifth consecutive time GM...
  14. Help, Advice, Saabs and Motoring
    Waiting for a call from Saab customer service? then try this, its far more interesting. waiting game My best score is a pretty cr4p 14.
  15. Help, Advice, Saabs and Motoring
    This may not be the correct location if not I would appreciate its move to the correct place. I to ahve been waiting on Saab CR to call back and I must say they are cra*. Having read so many other comments of the same type is it not time that we as a group let the MD of the UK and further up...
  16. Classic Saab 9-5 (1997 - 2009)
    As there had been several posts recently about Warranties and Customer Service from SAAB GB I thought I would relay my recent experience. I lease purchase my cars but at the end of the 3 years on my current 9-5 Aero I thought I would keep it so stumped up the £7000 that they wanted for it. I...
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